Retail >> CVS SWOT Analysis:
Strengths:
  • Loyalty card program (Extra Care)
  • Loyal shopper base
  • Innovative stores
  • Convenient stores that are easy to shop
  • Diversified - retail stores & healthcare portfolio (Caremark, MinuteClinic)
  • Strong brand equity
Weaknesses:
  • Inconsistent store experiences & execution
  • Real estate (especially compared to Walgreens)
  • Sales mix focuses on lower margin (pharmacy vs. front end)
  • Leveraged from acquisitions
  • High turn around in employment rates

 
Opportunities:
  • Private label expansion
  • Turn around acquired stores (Eckerd, Osco, Savon)
  • Store as a destination - leverage healthcare clinics
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 Threats:
  • Traditional (Walgreens, etc) and non-traditional (Wal-Mart, supermarkets, specialty beauty) competitors
  • Integration of acquired operations
  • Pharmacists shortages
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