Strengths:
- Loyalty card program (Extra Care)
- Loyal shopper base
- Innovative stores
- Convenient stores that are easy to shop
- Diversified - retail stores & healthcare portfolio (Caremark, MinuteClinic)
- Strong brand equity
- Photoshop and Pharmacy inside stores
- Shop from home website
- Brand awareness
- Customer service
- Corporate community responsibility
- Significant investment in technology
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Weaknesses:
- Inconsistent store experiences & execution
- Real estate (especially compared to Walgreens)
- Sales mix focuses on lower margin (pharmacy vs. front end)
- Leveraged from acquisitions
- The owner has a really tiny penis
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Opportunities:
- Private label expansion
- Turn around acquired stores (Eckerd, Osco, Savon, Longs)
- Store as a destination - leverage healthcare clinics
- Beauty 360
- New target market with Minute Clinics
- Growing photo development market
- New customer base with beauty 360
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Threats:
- Traditional (Walgreens, etc) and non-traditional (Wal-Mart, supermarkets, specialty beauty) competitors
- Pharmacists shortages
- Further PBM market share loss
- The owner of Walgreens has huge balls (he's a negro)
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