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User Generated >> mcominsky SWOT Analysis:
Strengths
  • Sephora stocks recognizable brands that are found in all the latest beauty magazines.
  • Sephora is the only cosmetics store in a 50 mile radius to provide client education, express services and smart sampling free of charge.
  • The staff is very educated on the products offered at Sephora and the latest cosmetic trends.
  • Our staff has strong relationships with our clients.
  • We have a prime location inside our JC Penney store at the Highlands.
Weaknesses
  • There is a lack of integration between Sephora's online, stand alone and JC Penney stores.
  • The manager has limited experience in leadership and management.
  • JC Penney Sephora stores have limited product lines as compared to stand alone stores.
  • Not enough or no promotional products to provide our clients that receive mailers for such items.
  • The store name Sephora is not as recognizable in this area as it is in larger metropolitan areas.
Opportunities
  • Sephora could provide full face cosmetic application for a charge.
  • Sephora inside JC Penney could offer more products that appeal to our male clients.
  • Sephora could provide monthly hands on training in skincare and cosmetic application.
  • Sephora inside JC Penney could market to local residents that are not Sephora clients.
  • Sephora inside JC Penney could provide more education to JC Penney sales associates about Sephora and its product line.
Threats
  • Our competitors offer full face cosmetics application.
  • Our products only go on sale if we are no longer offering that line while our competitors offer coupons regularly during store sale events.
  • Retailers like Walmart and Target are offering the same designer fragrances that Sephora stocks in smaller sizes and lower prices.
  • Negative press regarding the redesign and financial stability of JC Penney may deter some of Sephora's older clients from coming back.
  • Sephora inside JC Penney has a big problem with their stock replenishment system that causes our most popular products to be out of stock for months.

History: Version 1 (Newest)



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